Return policy

At LadyInChic, we want you to love every piece you wear and feel confident in every look you create with us. If you’re not completely satisfied with your purchase, we’re here to help. This Return Policy explains the terms and conditions for returning women’s clothing and fashion items purchased from our Website.

1. Eligibility for Returns

To be eligible for a return, all of the following conditions must be met:

  • Items must be purchased directly from ladyinchic.com

  • Return requests must be submitted within 30 days of the delivery date

  • Items must be unused, unworn, unwashed, and in original condition

  • All original tags, labels, and packaging must remain attached

Apparel-specific guidelines:

  • Items must show no signs of wear, stains, odors, makeup, deodorant marks, or damage

  • Items must be returned folded and securely packaged

Non-returnable items include:

  • Final sale items

  • Customized or personalized products

  • Items marked as non-returnable at checkout

  • Worn, washed, or unsanitary returns

2. How to Return an Item

Step 1: Contact Us
Email info@ladyinchic.com with your order number and reason for return.

Step 2: Receive Return Instructions
Our customer care team will provide return instructions. Please ensure items are securely packaged.

Step 3: Ship Your Return
Use a trackable shipping method and keep your proof of shipment until your return is processed.

3. Refunds

  • Once your return is received and inspected, approved refunds will be issued to your original payment method within 7–10 business days

  • Refunds apply to the item price only and do not include original shipping fees (unless the return is due to our error or a defective item)

  • Customers are responsible for return shipping costs unless otherwise stated

4. Exchanges

At this time, we do not offer direct exchanges.
If you would like a different size or style, please return your item and place a new order.

5. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at info@ladyinchic.com, including clear photos of the issue. We will arrange a replacement or issue a full refund at no additional cost.

6. Late or Missing Returns

  • Return requests made after 30 days from delivery will not be accepted

  • We are unable to issue refunds for items that are lost in transit — please always use a trackable shipping method

7. Changes to This Policy

LadyInChic reserves the right to update or modify this Return Policy at any time. Changes will be posted on this page and will take effect immediately.

8. Contact Us

If you have any questions regarding returns or refunds, please reach out to us:

Email: info@ladyinchic.com
Phone: +1 (757)-503-0992
Business Address:
4636 Lawman Avenue
Washington, VA 20011
United States

✨ Thank you for choosing LadyInChic — where every detail of your style matters.